1.0 Your Privacy Rights
3.0 Your Personal Information
When you subscribe to any of our Services, we collect information sent to us by your computer, mobile phone or other electronic access device. The automatically collected information include but not limited to- information provided on registering an account on our Website, subscribing to a service, searching our Website, placing an order on our Website, participating in discussion boards or other social media handles owned or operated by us, creating wish lists on our Website, or requesting further services. We also collect information related to your entry for a competition or promotion, customer enquiry, complaint or feedback, transaction details etc. The information you give us may include without limitation your name, postal address, e-mail address, telephone number, age, occupation, personal description, photograph, product interests and style interests. We may also collect information when you enter a survey (we may ask you to complete surveys that we use for research purposes, although you under no obligation to respond).
More specifically, we collect your contact information such as- name, address, phone, email etc. Information gotten through survey responses, telephone conversation, customer enquiries and other means may also be used by us.
We may also use information provided by third parties like social media sites. Information about you provided by other sites are not controlled by ARTERIORS BY ELLA and we are therefore not liable for how this information are used.
4.0 Other Information
Some personally non-identifiable data may be collected when you interact with Arteriors By Ella through the Website. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Arteriors By Ella may store such information itself or such information may be included in databases owned and maintained by Arteriors By Ella’s affiliates, agents or service providers. We may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, and the domain names of our visitors’ Internet Service Providers.
5.0 What We Do With Your Personal Information
The purpose of our collecting your personal information is to give you an efficient, enjoyable and secure customer experience. We may use your information to:
6.0 How We Protect Your Personal Information
We store and process your personal information on our infrastructure run and managed by globally certified infrastructure service providers. Your information is protected by physical, technical, and administrative security measures used to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards in place are firewalls and data encryption, physical access controls to the data centers, and information access authorization controls.
7.0 How We Share Your information with other Stakeholders and Users
In delivering our service to you, we may be required to provide some information to our stakeholders in the value chain. This information may be your name, contact details, shipping and billing address, or other information needed to successfully execute your project. We work with licensed third party payment processors to enable you make payments online for any of our services. In doing so, a third party may share information about you with us, such as your email address or mobile phone number, to inform us that a payment has been received from you. We also validate your status as an ARTERIORS BY ELLA customer to third parties on your instruction.
Arteriors By Ella is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
You accept that your pictures and testimonials on all social media platforms about ARTERIORS BY ELLA can be used for limited promotional purposes by us or our agents. This does not include your trademark or copyrighted materials.
Where you or your employee, as part of the process of application for a service from ARTERIORS BY ELLA or a third party, requires their data to be provided in support of such an application to ARTERIORS BY ELLA or a third party, ARTERIORS BY ELLA is obligated to avail such request, upon the employee having given the requisite authorization as the Data Owner, in the form prescribed by ARTERIORS BY ELLA or the third party.
From time to time we may send you relevant information such as product updates, new functionalities, tips on how to use the platform, new service offerings etc. We may also share your personal information in compliance with local or international regulatory requirements; fraud prevention and risk management agencies and service providers.
We will always hold your information securely. We have put in place various security procedures as set out in this policy. To prevent unauthorized access to your information, we have implemented strong controls and security safeguards at the technical and operational levels. This site uses adequate security controls commensurate to the type of information collected to ensure secure transmission of your personal data.
10.0 Data Confidentiality Rights
Client information is regarded as confidential and will not be divulged to any third party except under legal and/or regulatory conditions. You have the right to request sight of, and copies of any and all information we keep on you, on the proviso that we are given reasonable notice of such a request. While we are responsible for safeguarding the information entrusted to us, your role in fulfilling confidentiality duties includes but is not limited to, adopting and enforcing appropriate security measures such as non-sharing of passwords and other platform login details.
11.0 Links to Other Websites
Certain transaction processing channels may require links to other websites. Please note that we are not responsible and have no control over websites outside our domain. We do not monitor or review the content of other party’s websites which are linked from this website. Opinions expressed or materials appearing on such websites are not necessarily shared or endorsed by us, and we should not be regarded as the publisher of such opinions or materials. Please be aware that we are not responsible for the privacy practices, or content of these sites. We encourage our users to be aware of when they leave our site and to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. ARTERIORS BY ELLA will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
12.0 Available Remedies In The Case Of Breach
In the case of a breach of any of the obligations with respect to your personal data, a data breach procedure is established and maintained in order to deal with incidents concerning Personal Data or privacy practices leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Personal Data transmitted, stored or otherwise processed. On notification of such breach, Arteriors By Ella will investigate to determine if an actual breach has occurred, the actions required to manage such breach, communicate with the subject of the breach and take appropriate action as will be agreed between Arteriors By Ella and the subject of the breach to compensate the subject for such breach within one month of notification of breach.